Invoices or equivalent documents must be issued, at the latest, on the 5th working day following the moment when the tax is due under the terms of paragraph a) of no. 1 of article 36, conjugated with article 7 of CIVA. Saturdays, Sundays and public holidays are not considered as working days.
The invoices for tickets on board, are only issued at our branches, or when requested via email, as long as they meet the requirements of art. 7 of CIVA
At the counter, you must present round-trip tickets not yet used or deliver the tickets already used. You must indicate NIF
In the request via email, you must attach photos of the respective tickets. You must indicate your NIF.
Translated with www.DeepL.com/Translator (free version)
